1. Who is selling to you

The seller and operator of this e-shop is Švabín s.r.o., company ID (IČO) 26927462, VAT ID (DIČ) CZ26927462, registered office at Jičínská 226/17, Žižkov, 130 00 Praha 3, Czech Republic, entered in the Commercial Register kept by the Municipal Court in Prague, Section C, Insert 107307.

Contact e-mail: [email protected]. By phone you can reach us on our Czech line listed on the contact page.

These terms govern the rights and obligations between the seller and the buyer when shopping in this e-shop and form an integral part of the purchase contract. Anything not covered here follows Act No. 89/2012 Coll., the Czech Civil Code, and — where the buyer is a consumer — Act No. 634/1992 Coll., on Consumer Protection.

2. Alcohol and the 18+ rule

We sell alcoholic beverages. Selling alcohol to anyone under 18 is prohibited (Act No. 65/2017 Coll., on the protection of health against the harmful effects of addictive substances).

By submitting an order you confirm that you are 18 or older. On handover of a parcel or a keg we may ask for proof of age; if age cannot be proven we will not hand the goods over and will withdraw from the contract.

You can shop with us without registering — there is no account to create and no password to set.

3. Placing an order and concluding the contract

Goods displayed in the e-shop are informative and do not constitute a binding offer. The binding proposal to conclude a contract is your order, submitted from the cart.

Before you submit the order you can review the cart at any time, change quantities and remove items — so any input mistakes can be corrected before submitting.

The purchase contract is concluded the moment we send an order confirmation to the e-mail you provided. For orders paid by card online, payment is taken at the moment the order is submitted.

We archive the order electronically and it is not publicly accessible; the order confirmation and the tax document are sent to you by e-mail. The contract can be concluded in Czech; the Czech wording of these terms is the governing one.

If a price shown is obviously wrong (for example due to a system error or a typo), we are not obliged to supply the goods at that price. We will contact you, and if we cannot agree we will withdraw from the contract and refund any amount already paid in full.

4. Prices and payment

All prices in the e-shop include VAT. Shipping is charged on top and you see it in the cart before paying.

We charge in the currency of the delivery country: Czech koruna (Kč) for the Czech Republic, euro (€) for Slovakia, Germany, Austria and Hungary, and złoty (zł) for Poland. This is not a live exchange-rate conversion — we keep a separate price list per currency.

Payment is made online by card through the Stripe payment gateway, or via Apple Pay or Google Pay. You enter payment details directly with the payment provider; your card number never reaches us and we do not store it.

We send the tax document electronically to the e-mail given in the order.

5. Kegs and the refundable deposit

A keg is ordered on its own — it cannot be combined with boxes and extras in a single order.

On top of the price of the beer, each keg carries a refundable deposit of CZK 2,000 for the keg and the loaned dispensing equipment. You pay the deposit together with the order and we refund it in full once you return the keg and the dispensing equipment undamaged and complete.

We deliver kegs within the Czech Republic only, either by the brewery's own van or for personal pickup in Plískov. We do not ship kegs through Zásilkovna. Kegs are always priced in Czech koruna.

6. Monthly box subscription

For boxes you can switch on a monthly subscription in the cart. We then send you a box every month and it is paid automatically by recurring card payment through the Stripe payment gateway.

The subscription gives you 10 % off boxes. The discount is calculated from the price of the boxes only — it does not apply to extras, kegs, the refundable deposit or shipping.

The subscription carries no commitment and you can cancel it at any time — just write to [email protected]. Cancellation takes effect from the next payment; deliveries already paid for and dispatched are handled under the withdrawal rules (section 8).

7. Delivery and passing of risk

Parcels are delivered by Packeta (Zásilkovna) — to a pickup point, to a Z-BOX, or to your address. Which options are available depends on the delivery country and is shown to you in the cart.

We deliver to the Czech Republic, Slovakia, Germany, Austria, Poland and Hungary. Kegs to the Czech Republic only (section 5).

We dispatch as soon as we can once the payment lands. We let you know by e-mail when the parcel ships, including a tracking link. If an order is split into several parcels, they may arrive on different days.

Where the buyer is a consumer, the risk of damage passes only when the goods are taken over by the buyer or a person designated by them (Sections 2121 et seq. of the Civil Code). For a buyer who is not a consumer, the risk passes when the goods are handed to the carrier.

Please inspect the parcel on delivery. If the packaging is visibly damaged, record the damage with the carrier and let us know without undue delay — ideally with photos of both the packaging and the contents.

8. Withdrawal from the contract within 14 days

If you are a consumer, you have the right to withdraw from a contract concluded online within 14 days without giving a reason (Section 1829 of the Civil Code). The period runs from the day you or a person designated by you took delivery of the goods; where goods are delivered in several parts, from the day the last part was taken over.

Send us the withdrawal as an unambiguous statement — by e-mail to [email protected] or by letter to the registered office. You may use the model form below, but you do not have to. The deadline is met if the withdrawal is sent no later than the last day of the period.

Return the goods to us without undue delay, no later than 14 days after withdrawing. You bear the direct cost of returning the goods.

We will refund you no later than 14 days after the withdrawal, by the same means you used to pay, unless we agree otherwise. We also refund the delivery cost, up to the cheapest delivery option we offered for that order. We are not obliged to refund before the goods reach us or before you prove you have sent them.

You are liable for any diminished value of the goods resulting from handling them in a way beyond what is necessary to establish their nature, characteristics and functioning.

9. When withdrawal is not possible — statutory exceptions for food and drink

Beer is a foodstuff in sealed packaging, so part of our range falls under the statutory exceptions to the right of withdrawal under Section 1837 of the Civil Code. You cannot withdraw from the contract in particular where:

• the goods are perishable or have a short shelf life;
• the goods were delivered in sealed packaging which, for reasons of health protection or hygiene, is not suitable for return once you have broken the seal — that is, an opened bottle or can and a tapped keg;
• the goods, by their nature, were irreversibly mixed with other goods after delivery;
• the delivery concerns alcoholic beverages whose price was agreed at the time of concluding the contract, whose delivery is only possible after thirty days, and whose actual value depends on market fluctuations beyond our control.

In practice: unopened bottles and cans in undamaged original packaging, still within their minimum durability date, can be returned to us. Opened packaging, beer already started and a tapped keg cannot. An untapped keg in intact condition can be returned; we refund the deposit once the keg and the dispensing equipment come back.

For subscriptions, withdrawal from an individual monthly delivery follows the same rules. The subscription itself can be cancelled at any time regardless (section 6).

10. Withdrawal on our side

We may withdraw from the contract if a price shown was obviously wrong, if the goods became unavailable, or if it cannot be proven on handover that the buyer is 18 or older. In such a case we refund the full amount paid, including shipping, without undue delay.

11. Model withdrawal form

Fill in and send this form only if you wish to withdraw from the contract. Using the form is not mandatory — any unambiguous statement will do.

To: Švabín s.r.o., Jičínská 226/17, Žižkov, 130 00 Praha 3, Czech Republic, e-mail: [email protected]

I hereby give notice that I withdraw from the contract for the purchase of the following goods:

Goods (name and quantity): ......................................................
Order number: ...................................................................
Date of order: ......................  Date of receipt: ......................
Consumer's name: ................................................................
Consumer's address: .............................................................
Bank account for the refund: ....................................................

Date: ......................
Consumer's signature (only if this form is sent on paper): ......................

12. Defective performance (complaints)

We are liable for the goods being free of defects on receipt (Section 2161 of the Civil Code).

Beer is a foodstuff carrying a minimum durability date. For goods with a limited shelf life it follows from their very nature that our liability lasts only for that period, and not the full two years under Section 2165 of the Civil Code. A defect must therefore be raised without undue delay after you discover it, and no later than the end of the minimum durability date printed on the packaging.

You have no rights from defective performance for a defect you caused yourself (Section 2167(1) of the Civil Code) — typically by storing the beer incorrectly after taking delivery. Keep beer cool and dark, away from frost and direct sunlight.

File a complaint by e-mail to [email protected]. Include the order number, a description of the defect and photos of the label, the batch and the minimum durability date; for drinks we will ask you not to dispose of the remaining contents just yet.

We confirm receipt of your complaint. We will settle it and inform you of the outcome no later than 30 days from the day it was filed, unless we agree on a longer period (Section 19(3) of Act No. 634/1992 Coll., on Consumer Protection).

If the complaint is justified, you are entitled to delivery of new goods without defects, to a reasonable discount on the price, or — under the conditions set by law — to withdraw from the contract.

13. Out-of-court dispute resolution and supervision

If we have not managed to settle a dispute directly, as a consumer you have the right to turn to the body for out-of-court resolution of consumer disputes. That body is the Czech Trade Inspection Authority.

The procedure is opened on the consumer's application and carries no fee; each party bears its own costs of the out-of-court resolution. The application must be filed no later than one year from the moment you first raised your claim with us.

The Czech Trade Inspection Authority is also the supervisory body for compliance with Act No. 634/1992 Coll., on Consumer Protection.

The European Online Dispute Resolution (ODR) platform was discontinued by the European Commission on 20 July 2025, which is why it is not listed here.

14. Personal data

How we handle your personal data, who we pass it to and what rights you have is described in a separate document.

15. Final provisions

The contractual relationship is governed by the law of the Czech Republic. Where the buyer is a consumer, this choice of law does not deprive them of the protection afforded by provisions of the law of their country of habitual residence that cannot be derogated from by agreement (the Rome I Regulation).

We may amend and supplement these terms. Each order is governed by the wording in force on the day the order was submitted.

The Czech wording of these terms is the governing one; versions in other languages are for information only.

These terms take effect on 7 August 2026.